Faqs

1. Where is Silverland Yen Hotel located?
Silverland Yen Hotel is located at 73-75 Thủ Khoa Huân, Phường Bến Thành, Quận 1, Hồ Chí Minh City, Vietnam 70000 — right in the heart of District 1, just a 2-minute walk from Bến Thành Market.

2. How far is the hotel from Tan Son Nhat International Airport?
The hotel is approximately 7 km from Tan Son Nhat Airport , which is about a 20–25 minute drive , depending on traffic. Airport transfer services can be arranged upon request.

3. Does Silverland Yen Hotel offer airport shuttle service?
Yes, the hotel offers paid airport transfer services (round-trip or one-way) via comfortable private cars. Guests can book in advance through the reservations team or upon arrival.

4. What are the check-in and check-out times?

• Check-in time: 2:00 PM
• Check-out time: 12:00 PM (noon)
  Early check-in and late check-out are subject to availability and may incur additional charges.

5. Is breakfast included at Silverland Yen Hotel?
Breakfast is available daily at the on-site restaurant and can be included in your room rate or purchased separately. The buffet features a mix of Vietnamese specialties and international dishes .

6. What types of rooms are available?
The hotel offers a range of well-appointed rooms, including:

• Deluxe Room
• Premier Room
• Executive Suite
• Family Room
  All rooms feature modern amenities, city views, and premium bedding.

7. Is there free Wi-Fi at the hotel?
Yes, complimentary high-speed Wi-Fi is available in all guest rooms and public areas, including the lobby, restaurant, and rooftop bar.

8. Does the hotel have a swimming pool?
No, Silverland Yen Hotel does not have a swimming pool . However, guests can enjoy complimentary access to the rooftop pool at the sister property, Silverland May Hotel , located just 3 minutes away.

9. Is there a fitness center?
Yes, the hotel has a 24-hour fitness center equipped with modern cardio machines and free weights, located on the upper floors for privacy and city views.

10. Is there a restaurant and bar at the hotel?
Yes, the hotel features an on-site restaurant serving breakfast, lunch, and dinner, and a stylish rooftop bar offering cocktails, local beer, wine, and panoramic views of Saigon.

11. Can I book a room for a few hours (day use)?
While standard bookings are based on overnight stays, day-use rooms may be available upon request, subject to availability. Please contact the front desk directly for options.

12. Are pets allowed at the hotel?
Unfortunately, Silverland Yen Hotel does not allow pets . However, service animals may be accommodated with prior notice.

13. Is the hotel wheelchair accessible?
The hotel has elevators and accessible common areas , but it does not currently offer fully wheelchair-accessible rooms . Guests with mobility concerns are encouraged to contact the hotel in advance for assistance.

14. Can I host events or meetings at the hotel?
Yes, the hotel offers meeting and event spaces suitable for small business gatherings, private dinners, or intimate celebrations. Inquire with the events team for capacity and catering options.

15. Is there parking available for guests?
Yes, secure underground parking is available for both motorbikes and cars, subject to space and availability. Charges may apply.

16. What nearby attractions are close to the hotel?
The hotel is steps away from major landmarks, including:

• Bến Thành Market (2-minute walk)
• Notre-Dame Cathedral Basilica of Saigon (10-minute walk)
• War Remnants Museum (15-minute walk)
• Dong Khoi Street (shopping & dining)
• Saigon Opera House

17. Does the hotel offer laundry and housekeeping services?
Yes, daily housekeeping is provided, and professional laundry & dry cleaning services are available for an additional fee, with same-day or next-day turnaround.

18. Can I pay in foreign currency?
The hotel accepts Vietnamese Dong (VND) and US Dollars (USD) , but payments in USD may be subject to exchange rate adjustments. Credit cards (Visa, Mastercard, Amex) are also widely accepted.

19. What payment methods are accepted?
The hotel accepts:

• Visa, Mastercard, American Express
• Cash (VND or USD)
• Bank transfers (for corporate bookings)
• Major digital payment platforms (upon request)

20. How can I make a reservation at Silverland Yen Hotel?
You can book directly through:

• Phone: +84 28 3823 6789